Last updated: 02-11-2025

1. Introduction

This Privacy Policy (“Policy”) Nethakani Matrimony (“Website”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects the personal information of users (“you”, “your”, “member”) who access or use this Website and related services (the “Service”).

By using the Website, registering an account, or making a payment, you consent to the collection and use of your information as described in this Policy.

2. Scope & Applicability

2.1.This Policy applies to all visitors, registered users, and paid members of the Website.

2.2.It also covers information collected through third-party integrations such as Razorpay (for payment processing).

2.3.This Policy does not apply to websites or services linked to or from our platform that are operated by third parties.

3. Information We Collect

We collect the following types of information when you use the Website:

3.1. Personal Information

Information that identifies you personally, including:

• Full name, gender, date of birth, age
• Contact details (email, phone number, address)
• Religion, caste, community, mother tongue, education, profession, income, etc.
• Marital status, family details, preferences, caste certificate, and photographs you upload
• Payment and billing information when you subscribe to paid services

3.2. Sensitive Personal Data

We may collect sensitive information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, such as:

• Passwords
• Financial details (bank account, credit/debit card info)
• Sexual orientation or relationship preferences

This data is collected only with your explicit consent and is stored securely.

3.3. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address, browser type, device ID, operating system
• Date/time of visits, pages viewed, and usage analytics
• Cookies, web beacons, and similar tracking technologies

4. How We Use Your Information

We may use your information to:

• Create and manage your user account and profile.
• Display your profile to other registered members for matchmaking purposes.
• Communicate with you regarding account updates, security alerts, or offers.
• Process payments for premium services via Razorpay or other payment gateways.
• Personalize and improve the Website’s user experience.
• Prevent fraud, abuse, or illegal activities.
• Comply with applicable laws and legal obligations.

5. Sharing of Information

We may share your data only under the following conditions:

5.1. With Other Users

Your public profile information (name, photo, age, education, religion, profession, etc.) will be visible to other registered members as part of the matchmaking process. You control what you choose to share in your profile.

5.2. With Service Providers

We may share your data with trusted third-party vendors who help us operate the Website (e.g., hosting providers, payment gateways, email services). In particular, we share necessary payment-related data with Razorpay for processing your transactions. Razorpay’s own privacy policy is available at https://razorpay.com/privacy/

5.3. For Legal Compliance

We may disclose your data to law enforcement or government authorities if required by law, or if necessary to prevent fraud, harm, or illegal activity.

6. Cookies & Tracking

6.1. We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.

6.2. You may disable cookies through your browser settings, but some parts of the Website may not function properly if you do so.

7. Data Security

7.1. We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, alteration, or loss.

7.2. Passwords are encrypted; financial information is transmitted securely via Razorpay’s encrypted payment gateway.

7.3. However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute data security. You use the Website at your own risk.

8. Data Retention

8.1. Your personal information is retained for as long as necessary to provide the Service or as required by law.

8.2. If you delete your account, most of your personal data will be removed within a reasonable time (usually 30–90 days), except for data retained for legal, security, or audit purposes.

9. Your Rights & Choices

You have the right to:

• Access, correct, or update your personal information.
• Delete your account or withdraw consent for data processing.
• Restrict or object to the processing of your data.
• Lodge a complaint with the applicable Data Protection Authority (once operational under India’s DPDP Act 2023).

Requests may be made by emailing [email protected]

10. Children’s Privacy

The Website is intended only for adults aged 18 years and above. I do not knowingly collect data from minors. If you believe a child has provided data, please contact me for deletion.

11. Payment Information & Razorpay

11.1. Payments made through the Website are processed by Razorpay, a third-party payment gateway.

11.2. All payment-related information (card number, UPI, wallet details, etc.) is handled directly by Razorpay under their encryption and PCI-DSS security standards.

11.3. I do not store or have access to your complete payment information.

11.4. You agree to be bound by Razorpay’s Privacy Policy and Terms of Use available at https://razorpay.com/privacy/

12. Communication Preferences

By registering on the Website, you consent to receive emails, SMS messages, or calls regarding matches, promotions, or updates. You may opt-out of marketing communications anytime by clicking the “unsubscribe” link or emailing me.

13. Links to Other Sites

The Website may contain links to other sites (such as external matrimonial or social platforms). I am not responsible for the privacy practices or content of such third-party websites.

14. Changes to This Policy

I may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the Website after such updates constitutes your acceptance of the revised Policy.

15. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or the handling of your data, please contact:

Email: [email protected]